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zaterdag 6 april 2013

Customer Profiling

Customer profile



The Ideal Customer Profile indicates your sales sweet spot where companies represent the best fit for your product or service.  These are the segments of the market that stand to benefit the greatest from adopting your solution.  The goal is to target the type of customer where you win the most.

The following questions will stimulate your thinking when it comes to developing the Ideal Customer Profile:

- What size of organization would you prefer to deal with?
- Typically, how many people will they employ?
- What market sector(s) do these organizations operate within?
- Who specifically will be buying your products/services and what are their job titles?
- Where geographically would you like these organizations to be located?
- What does your organization offer that is unique?
- What types of organizations will be attracted by this uniqueness?
- What do your best customers possess that you would like to replicate in others?
- Which of your existing customers were the easiest and quickest to convert?
- What similarities do these customers possess?
- Are there any specific criteria that prospective organizations should have in place, so that your products/services can be optimized?

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